Unicom under investigation

Unicom Investigation






The communications regulator Ofcom has launched an investigation into the sales practices of the telecoms company Unicom.

The group sells mobile, landline and broadband contracts to small businesses, but customers say the real costs were much higher than promised.

Radio 4’s You & Yours was told some businesses were charged twice the original sales offer.

Unicom said it was working to resolve the complaints of unhappy customers.

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“We’re a small company and to pay that would ruin us…””

Jennifer Ferguson
Small Business Owner

Ofcom has said the investigation is in its early stages, but will examine whether there are grounds for believing the company has failed to comply with rules for fixed-line suppliers.


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